Spacious and clean room
Room 6 has a heater by a window. This means heat from the heater is shut out when curtains are drawn and thus the room does not warmed up.
Kommentar
Dear Takashi W. Thank you for staying with us again. We are delighted that you were so pleased with the size and cleanliness of your room. We are very sorry to hear that you were not satisfied with your stay this time - especially with the heating in your room. In Germany, it is common for radiators to be located by the window. This is also the case in almost all of our rooms. The radiators can be individually adjusted by our guests, as everyone prefers a different room temperature when sleeping. The curtains usually do not affect the warmth in the room. As we also have very cold winters in the Sauerland, we have not yet received any feedback that the room was not warm enough. Of course, we are prepared for cold weather. As you spent a few days with us, it is a great pity that you did not speak to us directly so that we could help you adjust the radiator. No guest needs to feel cold here. We would be happy to explain this to you in person again on your next visit. All the best and warm regards from your BUITERLING Team