Das Zimmer war groß und hatte eine Küche mit Herd und Mikrowelle
My stay at this hotel was quite disappointing, even though the room itself was good.
First, the address on the booking was incorrect — I wasted time looking for the hotel in Rodgau, but it is actually located in Obertshausen.
At the reception, I was incorrectly told that I had only paid €312.47 and needed to pay the remaining amount up to €415.44, even though I showed proof of full payment. Moreover, my personal data was incorrect in their system (wrong phone number, email, and address), and I was told the booking was made via Booking.com, which is not true — I booked directly on the hotel’s website, but apparently a third-party company (getaroom.com) processed it and charged a €107.06 service fee without clear notice.