The hotel was well-decorated and extremely comfortable. Nicola provided amazing customer service when we met at dinner and the following morning at breakfast. The dinner at Arva was one of the best meals I've had in Switzerland, and the free boat ride was such a treat. Thank you so much for the great hospitality.
It would have been nice to receive some details before arrival (maybe within the reservation reminder), such as when the kitchen closes for dinner, what time breakfast is available, and what time the boat ride is available until.