Das Personal, sehr offe , freundlich und gesprächig

  The friendliness and attention to detail and multi-lingual service of all staff, but especially also of Manager Nicola Mohler, was superb, despite the long and busy working hours they all undoubtedly had. I also really appreciated how clean and well-maintained the facilities were, the comfortable bed and the excellent shower (even if the actual shower cubicle was rather on the small side). The quality of the food was great, with emphasis on local ingredients (if I understood correctly - maybe this could be made more explicit?), and it was nice to have linen napkins at dinner (rather than paper). The friendly and uncomplicated atmosphere lent itself well to relaxing, despite the actual site being quite busy and somewhat overrun during the day.

  According to the notice in the room, there should have been wifi available, but it never seemed to work, with a single exception at the restaurant, and only for a few minutes during breakfast. Anyway, it was not a problem to be disconnected for two days. This is just another tiny, tiny detail, but somehow the tea I had twice never really had a strong flavour, despite the fact that I let it steep for well over 10 minutes. Not sure why. Maybe too much hot water for the tea bag? And potentially bone china tea cups could be nicer than the aluminium (camping) mugs.

  Wir waren rundum zufrieden mit dem ganzen Service. Das Abendessen draussen auf der kleinen aber feinen Terrasse war besonders schön.

  Everything was perfect and staff was beyond nice and friendly

  tasty design, stunning view, clean, comfortable with a very kind and accommodating staff! we would definitely come back again.

  nothing that I disliked, but a simple suggestion, to inform guests when they check in to be mindful not wasting water. I saw the note about the water usage first in the shared toilet after we had checked out, so didn't realise the trouble the owners and staff are undertaking to bring and manage water and offer the guests such a comfortable stay. Much appreciated!

  Wie schon letztes Jahr war es ein sehr schöner Aufenthalt, eine Mischung von Oeschinensee, der Wasserfälle, der Kühe und der Schafe (Aufzug), der tollen Ambience von ihrem Team, dem guten Essen, den wunderschönen Zimmern. Kurz, bei Ihnen kann man sich wirklich erholen, und für Neuankömmlinge müsste das eine positive Überraschung sein, weil das heute ja nicht einfach normal ist. Und Die brüsten sich auch nicht mit der "Wohlfühlaose", Und zuletzt. Sie haben immer wieder neue gute Ideen, Vielen Dank, Euch Allen!

  The chalet was very nice and cossy, the food was very good. The service was really good (thank you Jeraldine for always having the best energy) !! Super recommended!

  I didnt have wifi in the chalet, but that also allowed me to connect more to the nature

  Perfekter Aufenthalt in liebevoll restaurierten Zimmern, hübscher Seeterrasse mit spektakulärem Bergpanorama!

  Die sehr herzlichen und freundlichen Mitarbeiter und Chefin! Wir fühlten uns sehr willkommen und haben die 2 Tage im Arva sehr genossen!

  Nichts!